OK Google+

16 07 2017

I use your mobile app for iOS since years on my iPhone and wrote many Feedbacks and Reviews but you didn’t give me what I need as a moderator in a big, a very big community.

So I’m back again with an updated view on the issues hampering to do a great job. We mods do the work in our leisure time. We are not on your payroll although we are working hard for your image.

You don’t want us to mutate into John Doe or A.N. Onymus for our beloved ones, don’t you?

So my request is to support us by adding reasonable features which let us extend our leisure time.

Your members add value, your moderators do it also so now it’s your turn to massively improve your app. I’m waiting for some of my mentioned flaws since years.

To be fair, you gave us some useful features in the 2017 updates but it’s still annoying to not have all features in the app which are available in a browser.


Feel free to download my concept map as a PDF from my BOX account

I’m a mod and I feel sad

Thanks for 💧ping by.





Creating Collages

10 05 2015

People say …

A picture is worth a thousand words.

And there is more …

Humans are designed to absorb visualized information in a jiffy and in many cases remember this information much longer than any other stimulation of senses.

Create collages on your iPad. It’s not only funny but also lets you digest the topic again.

Earlier I posted this image with an ironic content about Apple’s payment system, which works with the iOS devices starting with iPhone 6 and iPad Air 3.

2015/01/img_38931.png

It’s an example for what you can do on an iPad. See the appropriate ingredients, apps, and devices to create collages in the image below. The collage was also created with Apple’s presentation app Keynote.

2015/01/img_3916.png

It might be also worth creating some images with photos of your last holiday. Once you started you’ll love it.

The iPad is definitely a shining example for disruptive technology.

It’s because a touchscreen is much nearer to human activities than any other device or textbook could be. What we do is mostly what we do with our hands. It’s our first approach to new things. Creating artworks, modeling new devices, or writing down all the ideas leading to Einstein’s E=m c c equation on a sheet of paper while walking through the room and reflecting our thoughts is almost always done by hand.

Summary …

Stay hungry, stay foolish, and be creative with your iThing.

Related links …

iPad @ Universities

About the iPad

If you use images you should know something about the Copyright

The Copyright

Thanks for dropping by.





UI and UX

6 03 2015

Not all readers are familiar with all the abbreviations used in the IT world.

So, UI means the User Interface and describes the layout of an app seen by a user. Developers should follow some standards published by Apple in The iOS Human Interface Guidelines (see ‘Related links …’).

UX means the User Experience and describes what users feel when they use an app or a device the first time and extensively later on. The impression must be positive to keep the app on the device for further usage resp. win a loyal customer.

IMG_3648.PNG

Both UI and UX are in some way subjective criteria but essential for generating acceptance and loyalty.

Steve Jobs told us on the WWDC in 1997 …

You‘ve got to start with the customer experience and work back toward the technology – not the other way around.

Designers play an essential role in the development of successful products. It’s Sir Jonathan Ive (lead designer of MacBook Pro, iMac, MacBook Air, iPod, iPod Touch, iPhone, iPad, iPad Mini and iOS 7/8) who is responsible for design at Apple, Inc.

Sir Jonathan tells us …

Simplicity is often equated with minimalism. Yet true simplicity is so much more than just the absence of clutter or the removal of decoration. It’s about offering up the right things, in the right place, right when you need them. It’s about bringing order to complexity. And it’s about making something that always seems to “just work.” When you pick something up for the first time and already know how to do the things you want to do, that’s simplicity.

Related links …

Apple’s Human Interface Guidelines

Designed by Apple in California

Two examples for perfectness …

iThoughts (mind mapping tool)

Compass (Apple’s built-in iPhone app)

Thanks for visiting iNotes4You.





Mindscope

30 11 2014

Apple’s iPad is the perfect device for summarizing and visualizing what’s going on in your brain.

Most of the apps available at the App Store are designed for special tasks like note taking, mind mapping, concept mapping, etc. But there are also innovative ideas combining different purposes in just one app.

For technical products Three-In-One, or let’s say X-InOne, is a synonym for a set of three/X features implemented in just one product. Three-In-One concepts are well-known from printers. For printing, copying, and scanning documents there is just one device which does it all.

IMG_3217.PNG

An example is the brandnew app Mindscope by John Goering.

It promises to be

Part mind-mapping tool, part outliner, part todo manager.
A multi-level magnet board for your brain.

The basic idea of John is to organize information in layers each attached to a text snippet.

Create a text snippet.
Tap on it to move into the next layer
(fortunately not the next layer of your touch screen but a software controlled stoarage)
Enter further information.
Go back by using the pinch gesture or tapping on the layer menu at the top of the screen.

If you installed the app the welcome screen presents several videos about the usage.

IMG_3218.PNG

In advance …

The app isn’t ready yet. It’s brandnew and if you are interested in using this tool you should be patient until John adds some necessary features users expect when using the tool for note taking and mind/concept mapping.

Not all readers are familiar with all the abbreviations used in the IT world. UI means the User Interface and describes the layout of an app seen by a user. Developers should follow some standards published by Apple in The iOS Human Interface Guidelines.

UX means the User Experience and describes what users feel when they use the app the first time and extensively later on. The iPad is made for apps simplifying daily tasks. If UI and UX isn’t perfect it’s likely that an app carves out a miserable existence or is deleted after a short time.

Both UI and UX are in some way subjective criteria. So take a look on the screenshots of Mindscope and build your own very personal opinion.

The UI was developed by an engaged team in Berlin, Germany, and for me it looks perfect. I’m convinced that we soon will see a high quality product with the well-known label ‘Made in Germany’. So there seems to be no reason to not purchase the additional features via an In-App-Purchase and getting all the projected refinements of future updates.

Features …

An image is more than a 1000 words. So please look at my collages to see how the app works.

Using the app is easier than any other app I used before. Although it should be mentioned that features are limited. It’s the task of John to keep it as simple as it is now after necessary features are added. Jaakko did it with his app Mindly and I hope John will do it as well.

An application …

Using the app Inspiration I created a short summary of how to sell an iOS device. To get familiar with Mindscope I transferred the information to a board in Mindscope.

IMG_3226.PNG

What we can see is that there might be problems of acceptance because Mindscope doesn’t support colors, shapes, and images. The only way to highlight essentials is to use a bold text possibly with a larger size.

Honestly said, the creation of the board shown above was a nightmare and here are just some of the reasons why:

  • The size of a board is limited to the screen size of the iPad. The content cannot be extended or moved around.
  • Boards cannot be zoomed.
  • Boards do not adapt their position relative to the keyboard coming up when you create a new object.
  • The shape coming up when multiple objects are selected often doesn’t surround the actual selection.
  • The press and long-press gesture often opens a new board and transfers the content of a text snippet into this board.

English is not my native language and so it’s quite difficult to describe what happened during the creation process but we should keep in mind that we are talking about a 1.0 version.

Anyway I’m not sure if developers should release apps where basic features are missing or the UX in some cases is near to annoy users. It’s getting harder and harder to compete with apps already available and constantly improved over years and so the release date for a new app should be considered carefully.

Missing features …

Developers like Jaakko Rantanen (developer of Mindly) who first released his app in December 2013 and launched powerful updates in January, April, and July 2014, skyrocketing ratings and sales did it right. Talk to your customers and delight with useful new features.

If John is only approximately on the level of Jaakko we will see a competitive offer which will have it’s place in the category of useful productivity apps.

The cons as of August 26, 2014 …

  • Syncing between iOS devices not supported
  • Images cannot be assigned to topics
  • Text colors are not supported
  • Proprietary file format available only on the device
    Files cannot be sent to cloud storages or by mail
  • Topics cannot be organized in folders
  • Shapes for topics are not available
    This is a quite important con because shapes are an indispensable option to use visualizations of complex topics.
  • The UNDO control is missing
    Sorry, but that’s an absolute No-Go.
  • No word wrap
    At the time the app is more suited for shorter text snippets.

Not listed are a couple of useful small parts in the program code which make users happy, e.g. aligning objects, duplicating objects, and, and, and.

IMG_3219.PNG

The developer tries to avoid on-screen controls which is definitely the right approach to let the user focus on content.

Remarks (October 23) …

To get an overview of the changes after my article was written please have a look at the Version History of the app in the App Store. Some useful features have been added but I still think that, after 2 months of being in the market it’s a no-go that there is still no UNDO feature.

Remarks (November 15)

Never give up. The sorely missed UNDO command was released in Mindscope 1.3 along with some other tweaks which can be looked up in the version history of the app in Apple’s App Store.

The app still has the subtitle ‘Mindscope – the Mind Mapping Out…’ although many features even of simple mind mapping tools are missing.

Summary …

The app looks quite promising. The next months will give us the answer whether it moves into the smiling sky of iOS apps or drops into no-man’s-land.

The app promises to be a tool for mind mapping, planning projects, taking meeting notes, creating flowcharts, tracking todos, and presenting information. This is a quite exaggerated announcement. To compete with a specialized app or a Three-In-One app like MagicalPad it needs tons of further improvements.

John, keep on following the KISS principle. This is what users expect from modern apps for the Apple’s mobile flagship for teaching, learning, and organizing.

Related links …

The developer’s website …

Mindscope

Mind mapping …

iThoughts

Mindly

Mind/Concept mapping …

Inspiration

Three In One

Mind Maps + Concept maps

Others …

Note taking

Thanks for visiting iNotes4You.





Critical notes on Mind Mapping

3 09 2014

This is an an address to the community of mind mappers including myself.

First of all let me say that I’m no professional mind mapper and my native language is not English. So please be sympathetic if there are lacks in my statements or in understanding my intention.

I started mind mapping about one year ago with the app iThoughts on an iPad after moving into the Post PC era. It was the way to visualize content and the reason might be my profession. As a programmer it’s a daily task to first visualize what the algorithms should do after coding them and how they should be presented to users without any knowledge of the executed tasks behind the UI.

Getting in touch with the world’s largest platform for mind mappers, it’s BIGGERPLATE.com, and experts in social networks like Toni Krasnic, Hans Buskes, Chuck Frey, Liam Hughes, Chance Brown, Daniel Tay and many others I could improve my theoretical knowledge. Since then I tried to use mind maps in my blog frequently. My blog is about the usage of Apple’s iOS devices and so it’s obvious to use maps for summarizing features of devices and apps with these intentions:

  • forcing people to explore information
  • improving attractiveness of articles by using images which present further information instead of being just eye catchers
  • motivating readers to use mind mapping tools for a more effective summarization process

After one year of using maps in my blog it’s worth to summarize my experiences.

Readers like it …

I always get positive response when using mind maps in an article.
Thousands of downloads show that readers are interested in visualized information.

20140225-062416.jpg

This should motivate authors to use them wherever it’s useful e.g. to summarize technical descriptions or shortened information about more complex topics.

Readers don’t use tools …

Because I always provide links to download my maps in different file formats (PDF, some proprietary formats of other mind mapping tools, and since some days also the DOCX file format) I can look at the number of downloads from my BOX account.

The total number is about 9,500 and 95% are PDF downloads.

Provide additional text …

Usually mind maps should speak for themselves. This often is true for simple maps but when it comes to more complexity additional explanations are all too frequent missing.

Visitors on blogs and social networks do not really understand what the meaning of topics or subtopics is, why it is important, and where additional information is provided when looking on the surrounding textual information. Connections are cut off.

Do not publish ‘personal maps’ …

Maps can roughly divided into content which is only suitable for the creator and maps which are useful for the public. See this map. It was published on Biggerplate without an added description. What can it be used for? What was the intention of the creator? From a graphical point of view it looks nice but I think that’s all and visitors take a look, tap on ‘Like’ and move over to the next nice image.

20140225-060115.jpg

Sadly this distinction is not made on the BIGGERPLATE platform where we see maps which are useless for the public because they just reflect complex considerations of individuals which are presented without further explanations.

Add further file formats …

If the target of mind mappers is to spread the technique to a larger audience downloads of different file formats should be added. Otherwise mind mappers stay within their community and others cannot access their content.

There are factual standards for documents (PDF, DOCX) and images (PNG, JPG, etc.) but there are still lots of proprietary formats of the developers of mind mapping tools with low compatibility level.

It should be a topic for conferences to find a solution.

Missing stats …

Biggerplate by far is the largest platform for mind maps.

Here is an actual info graphic published by Liam Hughes (UK), the founder of the platform, in February 2014.

20140227-135009.jpg

In this context the following stats are important:

  • 76% used mind mapping for “brainstorming by myself”
  • 39.1% of the sample used tablets for mind mapping
  • 3.51 on a scale of 1-5 is the importance of choosing a mind mapping tool because of its supported map style
  • Only 10% of the surveyed participants are younger than 30 years.

Additionally I extracted some information directly from the website.

Map Views 6,435,382
Members 63,009
Google +1 437
Facebook Likes 2,215
Supported File Formats 6 (1)
Groups 163 (2)
Trainers 25

(1)
DropMind, Concept Draw, XMind, Mindjet, iMindmap, MindGenius
(2)
Everybody is entitled to create his own group. The consequence is confusion about the uniqueness of content and an appropriate assignment of newly uploaded maps.

Unfortunately I couldn’t find stats about the total number of uploaded and downloaded maps. The numbers are only displayed for each map. So let’s have a look on the number of views, 6,5 millions. This sounds much. But views can be views of some seconds or views followed by downloads.

What can be said is that the number of views of a representative number of maps is significantly below the number of downloads.

Example:
Group ‘Finance Maps’ with an average ratio of 10/1 that means just one member of 10 downloaded the map for what reason soever. Within other groups the ratio varies between 50/1 to 1000/1.

Possible reasons could be

  • No suitable file format available
  • No further description available
  • Ugly preview
  • Applicable only for personal usage

So there is some work for the Biggerplate team to improve the usefulness of the platform. Searching for suitable maps is a disaster. 163 groups created by members, an uncountable number of wrong sorted maps, and the missing support for the fast growing number of mobile devices are stumbling blocks to gain currency.

The Post PC era …

Mind maps are cormorant space eaters.

20140225-055051.jpg

Stats show us that more and more people are on the way into the Post PC era. Mobility is the keyword and it goes along with reduced screen sizes.

20140225-055711.jpg

A revamped approach like MINDLY for the iPhone (by Jaakko Rantannen) is necessary to use maps on mobile devices (see my app review under ‘Related links’).

Use mind maps …

I don’t have reliable stats about articles published by mind mappers. So it’s just my personal observation that mind mappers often do not use mind maps.

That’s a quite noteworthy discrepancy between their target to further popularize the technique and their own formats for published content.

To emphasize this:

It doesn’t look exemplary if mind mappers don’t use mind maps.

Describing the benefits of the technique repeatedly doesn’t win somebody over to mind mapping.

It’s still the old metaphor of ‘Learning by doing’ which helps.

We are in a transition phase from computers to mobile devices, also known as the Post PC era, and mind mappers know that maps are cormorant space eaters but less is efforts are undertaken to solve this conflict.

Vendors of operating systems still ignore the mind mapping technique by not providing implemented, standardized functionalities which allow to use maps without additional software. A consequence of the file format disaster?

There is hope …

And that’s the paradigm shift in teaching and learning with tablets using mind mapping tools. Developers will or already have recognized this market and I hope we will see innovative solutions. Tools like INSPIRATION and it’s latest updates as well as Mindly move into the right direction (see my reviews under ‘Related links’).

Summary …

There is a lot to do to bring mind mapping to the public.
Schools are an essential part on this rocky road.

Related links …

Biggerplate …

Biggerplate Annual Report 2014

Blog posts …

Mindly for the iPhone

Inspiration for the iPad

iThoughts – redesigned, reengineerd, re-everythinged

Remarks to Mind Mapping

Molecules and Art

Thanks for visiting iNotes4You.





Presentation with Keynote

28 08 2014

Apple offers it’s iWork suite with Keynote (presentations), Numbers (spreadsheets), and Pages (letters) for iOS and OSX for free since October 2013.

The iOS versions are perfectly adapted to touch screens and you won’t find the 80% features of Microsoft Office which private users don’t need. The concept of iWork follows Steve Jobs philosophy of focusing on essentials and saying NO to avoid excess.

Since starting my blog here on WordPress I use Apple’s Keynote for creating all the collages I need for my articles and for posting on social networks. To visualize information with Keynote is a quite funny job and lets you more intensively think about the topic you are working on.

An example …

To increase the security of an Apple account the company offers 2-Step Verification. Once activated it needs so-called ‘Trusted devices’ or a Recovery Key to manage your Apple ID.

Here is a presentation created with Keynote explaining the activation and usage of 2-Step Verification.

20140512-164607.jpg

Feel free to download this sample as PDF file or in the native file format of Keynote.

Application File format
Adobe Reader PDF
Apple Keynote KEY.ZIP

Once you created a presentation you can use it for posting it e.g. to Snapguide, the platform for publishing How Tos.

Some tidbits of Keynote …

It’s no question at all that Microsoft Office is a more powerful tool for professional tasks. Regarding presentations I think different. At the end if the day the outcome is a presentation focusing on essentials to not disrupt a straightforward view on the topic. This can be easily done with Keynote and there is no need to use Microsoft’s Powerpoint. Only the brain is able to support the creation of understandable visualized information.

Mask (crop) an image

20140512-161027.jpg

You cannot really crop an image inserted in a slide but you can hide unwanted portions of an image without modifying the image itself. Just double-tap the image. The mask controls appear. The default mask is the same size as your image. Use the controls to change which parts of the image are visible. Double-tap the image at any time to readjust its mask.

Opacity

20140512-160930.jpg

Tap an object, then tap Format Inspector (brush symbol top right). Tap Style Options, then tap Effects. Drag the Opacity slider.

Layer, group, and lock objects

You can layer text and objects to create the appearance of depth on a slide and then move items higher (forward) or lower (backward) in the stack.
You can group multiple objects so that you can move, resize, or rotate them as a single unit. To avoid inadvertently moving, modifying, or deleting an object, you can lock it.

You can group multiple objects and then move, resize, or rotate them as a single unit.
Just touch and hold an object, then with another finger, tap the other objects you want to select. Lift your fingers, then tap Group from the context menu.

Lines

You can customize the appearance of a line by changing its width (thickness), its color, or adding different endpoints to it – for example, an arrow, circle, or square. This is useful if you want to make a double-headed arrow, or if you want to create a decorative divider.
Drag the handles (the blue dots) to change the line length and rotation.
For curved lines, drag the green dot to change the arc.

Interactive Links

If you want to refer to external available information you can use Interactive Links which can be assigned to any object.

20140513-061401.jpg

Just tap an object, tap Tools, and then tap Presentation Tools. Use Interactive Links to add a slide, a webpage, or an email address. If you tap on the object while presenting the defined action will be executed.
For example, you are talking about iCloud and assign a link to Wikipedia to get some background information.

Animations

20140512-161124.jpg

To make your presentation more dynamic, you can animate the objects on a slide. For example, you can make text appear on the slide one bullet point at a time, or make an image of a ball bounce onto the slide.

Object animations are called build effects. Different build effects are available depending on whether the object is a text box, chart, table, shape, or image.
Moving an object onto a slide is building in. Moving an object off a slide is building out.

Music

To breathe life into a presentation about your last holiday assign soundtracks (music from your iTunes Library).

20140513-061748.jpg

For my readers not living in Thailand …

Asanee–Wasan (Thai: อัสนี-วสันต์ โชติกุล or Asanee + Wasan Chotikul) is a Thai rock band fronted by brothers Asanee “Pom” and Wasan “Toe” Chotikul. Among the band’s hits is a 1989 song that puts into verse the lengthy ceremonial name for Bangkok, “Krung Thep Mahanakhon” (“กรุงเทพมหานคร”). The elder brother, Asanee, is known for his guitar solos and his wild, “rock star” persona. His way of singing ballads is often described as broken-heart jiggo (jiggo is a Thai slang for bad boy, parody from Gigolo in English and Italian). The bespectacled Wasan is known for his sensitive songs and softer, gentler style. Their songs often include a hook chorus sung by female backing vocalists.

For sure an expendable annotation for Thais because they all know the Chotikuls.

Controlling a presentation using an iPhone

20140514-205038.jpg

Note, that it works not only with both devices connected to the same WiFi network but also with Bluetooth. Just activate BT on both devices and they will connect automatically. It’s also possible to connect more than one device to control the presentation.

Note
To enable remote control open a presentation, tap Tools, tap Presentation Tools, and than tap Allow Remote Control and activate Enable Remotes.

Some cons …

It’s not all roses and Apple surprisingly is not perfect. Here are some features not supported although it would be a ‘Nice to have’.

  • Missing layout enhancements

    Align selected objects (top, bottom, right, left)

    Evenly space selected objects
    The rulers faded in when tapping on an object don’t really help.

    Nudge selected objects along feint lines by using arrow controls
    This is the main problem within Keynote. Not only alcohol let your fingers act restively.

  • Reordering multiple slides
  • Copying multiple slides
  • Moving multiple slides to other presentations
  • Access to Safari within Keynote

My workflow …

Creating an image lets you again intensively think about your topic. So it’s worth to create own collages instead of just using images found in the internet.

First I collect some useful images, open Keynote and start creating a collage which hopefully can be helpful for readers. Using colors, connectors, text, and screenshots taken from my device breathe life into the collage.

If it’s ready I take a screenshot while in presenting mode and insert it into my blog post. That’s it.

The benefit is that you are always far away from any Copyright infringement valid for images you found in the internet. You can find more information in my blog post The Copyright.

File management …

Here are some notes how to ensure that files are securely stored and accessible for others.

  • Always generate a copy of your presentation
    Just tap and hold on a file until it jiggles, then tap on + to copy the file. So you are secure if you accidentally delete a presentation.
  • Turn on iCloud to sync files on all your devices
    Go to Settings – iCloud – Documents+Data and turn on Documents+Data. Make sure that Keynote is turned on.
    So you just need an iPhone to present your slides to an audience by connecting it to a beamer, a TV or any other HDMI capable device with Apple’s Digital AV Adapter.
  • Use WebDAV for additional backups
    If you tap on the Action control and select ‘Send a copy’ iWork offers WebDAV as an alternative place to store files. All your cloud storages supporting WebDAV can be configured to send a copy to that place. With this you have an additional copy of your file and you can use your preferred unique place for sharing files with others.

Using WebDAV is explained in a further blog post mentioned in the ‘Related links’ section.

Summary …

It’s worth using Apple’s Keynote for creating powerful presentations. With the help of an iPad you can do it everywhere and anytime just using your fingers, the main source of creativity.

Related links …

Presenting with iPad (1)

Presenting with iPad (2)

Non-Linear Presentation

Final Argument

Facts about iWork for iCloud

iWork to Airport

iWork and Sharing

WebDAV Basics

Thanks for flying with iNotes4You.





The Pareto Principle

5 08 2014

The Pareto principle, also known as 80-20 rule states that roughly only 20% of the causes affect 80% of the effects.

20140418-095204.jpg

I would like to give you some examples and an attempt to connect the rule with some aspects of Apple’s strategy to design hardware and software products although I didn’t find any hints published by Apple which explicitly refer to the 80-20 rule. But I’m sure it’s in the mind of Apple’s engineers and can be seen as a guideline for developing products.

Microsoft and the Pareto principle …

Paula Rooney published this noteworthy insight on October 3, 2002

Microsoft’s CEO: 80-20 Rule Applies To Bugs, Not Just Features

In recent months, Microsoft has learned that 80 percent of the errors and crashes in Windows and Office are caused by 20 percent of the entire pool of bugs detected, and that more than 50 percent of the headaches derive from a mere 1 percent of all flawed code.

In an e-mail update sent out broadly to enterprise customers on Oct. 2, 2002, Microsoft CEO Steve Ballmer highlighted initial progress being made on the company’s Trustworthy Computing initiative, an effort rolled out by the vendor last January to improve its reputation in the reliability and security arenas. For one thing, there will be faster bug-fixing as a result of an error-reporting facility embedded in Office and Windows. And that error-reporting tool will be part of the forthcoming Windows.Net Server 2003.

The automated error-reporting tool enables customers to relay errors to Microsoft in a condensed “mini-dump” format, which simplifies the process, Ballmer said.

“One really exciting thing we learned is how, among all these software bugs involved in the report, a relatively small proportion causes most of the errors,” Ballmer wrote in his three-page memo. “About 20 percent of the bugs causes 80 percent of all errors, and – this is stunning to me – 1 percent of bugs caused half of all errors.”

But one analyst said that customers should not come to the conclusion that the 80-20 bug ratio will make it easier for Microsoft to clean up problems with its software.

“The 80-20 rule is often believed to be true in most things. Most often it is used by vendors to distract people from the problem of inadequate quality with the implication that they only need to work on a small number of issues to correct that problem,”

said Rob Enderle, research fellow at Giga Information Group.

“What’s forgotten is that 20 percent are often the most complex, most difficult issues to correct and the most likely to spawn new problems as part of the correction process.”

The tool and debugging method, however, did help Microsoft address 20 percent of all Windows XP bugs in Service Pack 1, more than half of all application errors fixed in Office XP Service Pack 2 and 74 percent bugs of fixed in the beta test version of Visual Studio.Net, Ballmer claimed.

A summary …

Ready for a summary of Pareto’s principle?

So here it is and as usual on iNotes4You it’s summarized with the help of a mind map.

20140531-061531.jpg

Feel free to download this map from my Box account.

The alternative file formats have been created with iThoughts (.ITMZ file format). Compatibility to other tools is limited. The DOCX file format is suggested for those who don’t use a mind mapping tool. The file contains the image as well as a detailed outline of all topics.

Application File format
Adobe Reader PDF
Apple iWork/Microsoft Office DOCX
iThoughts ITMZ
MindManager MMAP
XMind XMIND

Apple and the Pareto principle …

Apple’s operating system for mobiles, the hardware, and software applications are as complex as other comparable systems. Only developers are deeply engaged in what’s going on in the code if a user e.g. taps on the touch screen of an iPhone or an iPad. Be sure, it’s a lot what has to be considered when designing the code and providing APIs (Application Programming Interface) to developers who then create their apps based on implemented functionalities of iOS.

20140418-105007.jpg

For us, as users of Apple’s mobile devices, there are only two but quite important things, the UX (user experience) and the UI (user interface).

One common adage in the IT industry is that 80 percent of all end users generally use only 20 percent of a software application’s features. Aside the concrete numbers this seems to hit the nail right on the head and I think nearly all of you can agree. Only a minority, the power users, get more mileage out of an application.

Basically there are two options to increase the UX of software products

  • two versions
    a standard and a professional version with extended features
  • one version
    with features limited to the commonly accepted needs of customers

Apple goes the latter way roughly according to the Pareto principle.
But there seems to be a problem.

What are the features if all the options are roughly reduced to the mentioned 20%?

Well, it depends on the application and necessary features can only be identified by constantly looking on the behavior of customers.

If you settled all the needs of customers the next problem comes up.

How can the features be packed in a clean and tidy user interface?

It was Sir Jonathan Ive, Apple’s top designer, who once said

Simplicity is often equated with minimalism. Yet true simplicity is so much more than just the absence of clutter or the removal of decoration. It’s about offering up the right things, in the right place, right when you need them. It’s about bringing order to complexity. And it’s about making something that always seems to “just work.” When you pick something up for the first time and already know how to do the things you want to do, that’s simplicity.

Regarding the UX and UI I found a noteworthy article by Susan Weinschenk, Ph.D., on uxmag.com about The Psychologist’s View of UX Design (please use the link under ‘Related link’ to read the full article). It can be seen as a validation of the Pareto principle in the sense of separate the vital few from the trivial many. And with this it also proofs Apple’s strategy of seamless usage of its mobile devices.

Here is a summarization of the main points visualized in a mind map.

20140419-205613.jpg

Feel free to download this map from my Box account.

The alternative file formats have been created with iThoughts HD for iPad (.ITMZ file format). Compatibility to other tools is limited. The DOCX file format is suggested for those who don’t use a mind mapping tool. The file contains the image as well as a detailed outline of all topics.

Application File format
Adobe Reader PDF
Apple iWork/Microsoft Office DOCX
iThoughts ITMZ
MindManager MMAP
XMind XMIND

There’s a finite amount of resources to focus on finding and fixing issues or improving the user experience. It’s the task of designers and engineers to find out the small number of items account for a disproportionate amount of results. An effective strategy is to separate these vital few from the trivial many to improve the user experience.

If you use an Apple mobile device you already recognized that problems with the operating system can be solved with solely three methods

  • Reboot
  • Restore
  • Recover

This is a quite remarkable step to reduce the efforts of users to fix problems.

It’s definitely the wrong and most ineffective way to fill a knowledge base with thousands of articles, often not applicable for devices even if they run on the same version of an operating system. That’s my experience of working on Microsoft Windows based computers in the last 30 years. Problems with drivers, Dynamic Link Libraries, vulnerabilities, monthly published patches, etc. have been quite frustrating tasks, wasted your time, and, regarding the usage of Windows PCs in businesses, cost a lot of money. A reason could be the genes Microsoft put into the cradle of its operating system.

Summary …

Companies looking at the 80-20 rule have to identify the 20% in all areas which means find out the few vital from the many trivial.

Going along with this analysis more simple solutions for usability problems, feature requests, support calls, software bugs or revenues can be created.

If you recognize that reading just 20% of my blog post let you understand 100% of my intention than you have a further validation of Pareto’s principle.

Related links …

Apple’s Focusing

Apple’s Strategy and Ad

The Psychologist’s View of UX Design

Thanks for stopping by.








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