OK Google+

16 07 2017

I use your mobile app for iOS since years on my iPhone and wrote many Feedbacks and Reviews but you didn’t give me what I need as a moderator in a big, a very big community.

So I’m back again with an updated view on the issues hampering to do a great job. We mods do the work in our leisure time. We are not on your payroll although we are working hard for your image.

You don’t want us to mutate into John Doe or A.N. Onymus for our beloved ones, don’t you?

So my request is to support us by adding reasonable features which let us extend our leisure time.

Your members add value, your moderators do it also so now it’s your turn to massively improve your app. I’m waiting for some of my mentioned flaws since years.

To be fair, you gave us some useful features in the 2017 updates but it’s still annoying to not have all features in the app which are available in a browser.


Feel free to download my concept map as a PDF from my BOX account

I’m a mod and I feel sad

Thanks for 💧ping by.





Fanboys

30 10 2016

These young boys can be called Fanboys, right?

Sadly there are other very special people leaving their distinctive traces (aka Fanboy DNA) in social networks most often trying to incite one more of these useless platform wars.

More about …

Fanboyism

Thanks for reading.





The Dark Triad

27 11 2015

Troll-able Networks

or

Hi, I’m Niccolo Machiavelli.

The Internet is an anonymous environment where it is easy to seek out and explore one’s niche, however idiosyncratic. Consequently, antisocial individuals have greater opportunities to connect with similar others, and to pursue their personal brand of self expression as well as their ongoing attempts to defend decisions (e.g. purchase decisions) they once made.

Everyone is entitled to express his opinion on the internet. But …

There is an Apple logo in my avatar. Why? Well, I’m blogging about the company, the people standing behind, and the exciting products designed in California. Here on Google+ (an Android dominated network regarding communities dedicated to mobile devices) this alone is an inexhaustible wellspring of personal attacks. 

Stick to the truth (and to the topic) and reduce your prejudices you might have just because there is someone with a different opinion.



Here is what Erin Buckels et al. tell us about trolls …

Online Trolling is the practice of behaving in a deceptive, destructive, or disruptive manner in a social setting on the Internet with no apparent instrumental purpose. From a lay-perspective, Internet trolls share many characteristics of the classic Joker villain: a modern variant of the Trickster archetype from ancient folklore. Much like the Joker, trolls operate as agents of chaos on the Internet, exploiting “hot-button issues” to make users appear overly emotional or foolish in some manner. If an unfortunate person falls into their trap, trolling intensifies for further, merciless amusement. This is why novice Internet users are routinely admonished,

“Do not feed the trolls!”.

Despite public awareness of the phenomenon, there is little empirical research on trolling. Existing literatures are scattered and multidisciplinary in nature. For instance, Shachaf and Hara conducted interviews of Wikipedia trolls, finding themes of boredom, attention seeking, revenge, pleasure, and a desire to cause damage to the community among their expressed motivations for trolling. In other research, Hardaker conducted a content analysis of Usenet posts that identified four primary characteristics of trolling: aggression, deception, disruption, and success. The deceptive and “pointless” disruptive aspects may distinguish trolling from other forms of online antisociality, such as cyber-bullying, where perpetrator identities are usually clear and the intent is more straightforward.

Frequency of activity is an important correlate of antisocial uses of technology.

For instance, cyber-bullying is often perpetrated by heavy Internet users, and disagreeable persons use mobile technologies more than others – not for socializing, but for personal entertainment. Similarly, gamers who express non-social motivations for online gaming (e.g., competition, personal achievement) demonstrate lower levels of agreeableness and conscientiousness than others. Still other research has linked low agreeableness, low conscientiousness, and high extraversion to heavy Internet use. These patterns parallel gender differences in online behavior:

Men are higher in overall Internet use and higher in antisocial behavior online.


Overall, the findings suggest that it may be fruitful to examine associations of trolling with the Big Five, gender differences, and global Internet habits.

The noxious personality variables known as the Dark Tetrad of personality
Narcissism, Machiavellianism, Psychopathy, and Sadistic Personality
are yet to be investigated in the trolling literature.

Their relevance is suggested by research linking these traits to bullying in both adolescents and adults. Also suggestive is research showing that narcissists and those with antisocial personality disorder use Facebook more frequently than others, thus indicating that dark personalities leave large digital footprints.

Of the Dark Tetrad, we expected everyday sadism to prove most germane to trolling. After all, trolling culture embraces a concept virtually synonymous with sadistic pleasure: in troll-speak, “lulz”.

About the term “Dark Triad” …

Narcissism is characterized by grandiosity, pride, egotism, and a lack of empathy.

Machiavellianism is characterized by manipulation and exploitation of others, a cynical disregard for morality, and a focus on self-interest and deception.

Psychopathy is characterized by enduring antisocial behavior, impulsivity, selfishness, callousness, and remorselessness.

The tenor …

There are many people trolling in social networks. It can be a soul-destroying task to engage in pointless discussions in the comment section of posts. We cannot expect members or moderators to become psychotherapists. So my suggestions is to simply delete comments and block people with mental diseases according to Niccolo Machiavelli’s saying

The wise man does at once what the fool does finally.

Otherwise it’s most likely that you will lose your passion to engage in one of the best content networks worldwide, it’s Google+.

More …

About Google+

About fanboys

About etiquettes 

About Internet trolls

Feel free to download E. Buckels article as a PDF.


Thanks for reading.





Word Selfies

27 10 2015

or

The risk to be seen as a dumbass.



Google+, Twitter, Facebook, and others changed our lives and the way we communicate with each other. 

  
Sad to say that this often goes along with untruths, aggressiveness, ignorance, insolence, and other mental deficits.
A phone or a tablet might not seem to be something worth fighting over, but what it stands for most definitely is.

A fanboy immediately turns into a hostage. Hostages have no choice but to buy certain products.


They are far less likely to care if one device is better than another. It’s the choosing one thing over another which leads to narratives about why you did it. If you have to rationalize why you bought a luxury item, you will probably find ways to see how it fits in with your self-image.
To combat postdecisional dissonance, the feeling you have committed to one option when the other option may have been better, you make yourself feel justified in what you selected to lower the anxiety brought on by questioning yourself.

All of this forms a giant neurological cluster of associations, emotions, details of self-image and biases around the things you own.

This is why all over the Internet there are people in word fights over video games and sports teams, cell phones and TV shows. The Internet provides a fertile breeding ground for this sort of behavior to flourish.

The imagination …

You prefer the things you own over the things you don’t because you made rational choices when you bought them.

The reality …

You prefer the things you own because you rationalize your past choices to protect your sense of self.

Thanks for paying attention.





10 Features of Fanboys

29 05 2015

There are just two platforms dominating the fiercely competitive mobile market: Android and iOS. Both approaches to enrich life are supported by millions of followers.

Here’s to the crazy ones.
The ignoramuses.

and, sorry, the fanboys.

2015/01/img_3886.png

They usually argue that it’s all about specs. Here are the specs of themselves (or should I say here is the list of ‘mental throwbacks’?):

  • 0 They just like images.
    Reading articles is not their bag. The thing-in-itself is represented just by shape and color.
  • 1 Their comments on social networks are quite short-worded, frequently reduced to a single emoji. Authors repeat one emoji up to ten times and highly creative authors use emojis in an alternating order, randomly or following a law of nature which states that the entropy never decreases.
  • 2 Their heartbeat is near to frequency of their devices’ processors.

    Advantage Apple fans. Because their OS is optimized, the frequency is low.

  • 3 While sleeping and dreaming the device always takes up an outstanding room.

    Scientists say that it’s also with young people when making love with their ranked #2 honey.

  • 4 They set their priorities:

    1 news about a successor, 2 getting the money for it, 3 buying accessories for their actual device, and light years later communication with other fanboys, friends and last (but not least) the family.

    This ranking is completely updated with the mother or father in the pole position if she/he pays for an updated device.

2015/01/img_3950.png

  • 5 They change their device’s wallpaper at least 5 times a day to keep up the imagination of loving something new.
  • 6 Youtube, games, and some messaging apps connected to social networks are the most frequently used applications.
  • 7 They patched their brain with a powerful filter mechanism which allows to ignore arguments of normal people using a competing device.
  • 8 They talk about their beloved company as if it’s a political candidate running for control of the universe.
  • 9 An unboxing video is always a case for an academy award, the Oscar, nothing less.

There are more features but expanding the list might be a mental overload for the target group.

2015/01/img_3943.png

If it’s funny, no problem.
If it becomes the philosophy of life, a doctor should be consulted.

Summary …

Please respect everyone’s prerogative to have personal preferences. We all know what happens at an advanced stage if people are disrespectful and regularly run off etiquettes.

Related links …

Fanboyism

Out of the Box

Going Apple

Thanks for dropping by.





Apples and Droids

9 04 2015

Everyone is entitled to create a community on Google+.
At the time there are about 50k communities with memberships ranging from 1 to more than 500k. It’s obvious that we also see many communities dedicated to the brand Android as well as those dedicated to Apple. This incites platform wars and trolling is a daily business for many members. This area of life often is called FANBOYISM.

The scientific background …

The Internet changed the way people argue and communicate with each other. Usually this happens between men, because men will defend their ego no matter how slight the insult is. These are also usually about geeky things that cost lots of money, because these battles take place on the Internet where tech-savvy people get rowdy, and the more expensive a purchase, the greater the loyalty to it.

/home/wpcom/public_html/wp-content/blogs.dir/522/41175131/files/2015/01/img_3729.png

A phone might not seem to be something worth fighting over, but what it stands for most definitely is.

A fanboy immediately turns into a hostage. Hostages have no choice but to buy certain products.

They are far less likely to care if one device is better than another. It’s the choosing one thing over another which leads to narratives about why you did it. If you have to rationalize why you bought a luxury item, you will probably find ways to see how it fits in with your self-image.

To combat postdecisional dissonance, the feeling you have committed to one option when the other option may have been better, you make yourself feel justified in what you selected to lower the anxiety brought on by questioning yourself.

All of this forms a giant neurological cluster of associations, emotions, details of self-image and biases around the things you own.

This is why all over the Internet there are people in word fights over video games and sports teams, cell phones and TV shows. The Internet provides a fertile breeding ground for this sort of behavior to flourish.

Summary …

The imagination is that you prefer the things you own over the things you don’t because you made rational choices when you bought them.
But the reality is that you prefer the things you own because you rationalize your past choices to protect your sense of self.

Related links …

I had a dream

Google+ Activity Guide

Google+ on iOS devices

Thanks for visiting iNotes4You.





Google+ Moderation

8 02 2014

Google offers a hardly comprehensible and understandable variety of services and apps. It seems to me that if somebody has something in his mind Google brings it to the public and does not say NO like Apple does when trying to limit capabilities to the needs of it’s customers.

There are different opinions about these two completely different strategies. A little bit more ‘what users want, need, and are able to manage‘ would be a step forward for both companies.
Wrong concepts cannot be healed by an ever increasing number of FAQ pages. So the most important point is a consistent integration of services into a limited number of apps or web pages with equal functionalities and user interfaces.

Tablets are massively gaining popularity and it’s annoying to see some options in an app developed for tablets and others which are only accessible via a corresponding website. It’s not enough to turn an app into an eye catcher and abandon the consistency between functionalities available on websites and tablet apps.

This is a noteworthy discrepancy.

Google is the only big company massively involved in social media and with it’s Android OS in development of mobile devices as well.
Admittedly we are in the middle of a transitional phase from computers to tablets but who else should be able to bridge the gulf between both eras if not Google?

Success is not a question of more complexity but of following the KISS principle.

Note
The KISS (Keep it simple, stupid or Keep if simple and straightforward) principle states that most systems work best if they are kept simple rather than made complex; therefore simplicity should be a key goal in design and unnecessary complexity should be avoided.

There is no need for more than 200 options to control access to social media and response from connections. Ever growing capabilities might be useful in sector specific software like SAP enterprise applications or Microsoft Dynamics which are daily used and managed by professionals. But the overwhelming number of people engaged in social media just want an easy-to-use communication platform and clear notifications if their behavior is faulty.

G+ combines the best features of all social media systems and is not bound to any special content or media type. There are highly interesting communities with sophisticated content.

The strongest competitors …Twitter is just a notification system. Twitter accounts only contain pointers to content. G+ is far away from the ordinary bubbles on Twitter, which are contentless per design and just a forwarding system like SMSs with an automated distribution list.
In so far it’s one of the worst system to organize information because it’s completely unstructured.
Admittedly there are strong benefits when it comes to spread important information all over the world e.g. information about the Arab Spring.
Facebook allows content management but it does not really allow to structure and summarize content you are interested in.
Many other well-known SMs are limited in their targets or there is no suitable app for iOS devices available.

Summarized we can say that Google implemented an outstanding social network concept with communities, rules for communities, circles, and moderators. But this is just the first, although essential step. Since months there are no improvements when it comes to push the daily activity into this concept.

The role of moderators …

Moderators play an important role in Google’s concept of a content targeted network. Quality within communities decreases drastically if moderators do not take action and let the posts flow without notifying members if they are

  • Off Topic
  • Post useless content
  • Insult other people in the comment section
  • Trolling
  • Spamming
  • or, the worst case,
    Off generally accepted etiquettes

Moderators do the job in their leisure time. So they should get a maximum of support by the owner of a social network. But at the time they do not get the necessary support to do their work with an acceptable effort. To assess posts and then to decide about any necessary action against a member it needs some stats to identify repeated misbehavior and to differentiate between new and experienced members. Moderators should not earn their living from driving websites related to a community’s main topic. They will try to avoid post removals are bans because they don’t want to be seen as authoritative people with possible consequences on their business.

Notifications …

Moderators should behave as teachers. Registering for a social network is a quite easy procedure. Reading guides about it is what the majority of people won’t do. Retrieving relevant information is mostly limited to quick guides containing feature descriptions. It requires some more to get a great member in a community. So moderators have to advise members if misbehavior is recognized. They can do it by notifying members with text templates.

When using an iOS device there is a suitable way to notify members by using shortcuts. Shortcuts can be defined in Settings – General – Keyboard – Shortcuts by entering a phrase (the text) and a shortcut (a combination of some characters). Entering a shortcut in a text field and pressing the Space Bar lets the shortcut expand to the complete phrase. All my shortcuts for moderating start with a G followed by some mnemonic characters.

20131116-095623.jpg

Examples …

Shortcut
gtr
Phrase (if it occurs repeatedly)
You are a *TROLL*. You are obviously missing the point that this is an Apple related community. Move over to other communities to place your comments.

In case you don’t know what TROLL means:
In Internet slang, a troll is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory, extraneous, or off-topic messages in an online community (such as a forum, chat room, or blog), either accidentally or with the deliberate intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic discussion.
Please *STOP* this behavior or you will be BANNED. Neither Google nor this community needs people like you.

or

Shortcut
gca
Phrase
Please pay attention to our categories and use the right one when posting. We have more than 60k members and they should see just related topics when choosing a category. If you want a discussion it can be done in the comment section of every category. Thanks.

or

Shortcut
gin
Phrase
According to the community rules you have to add an intro to your post. This intro can be a comprehensive overview about what users can expect when they open the link, your opinion, or a question. Just posting a link is seen as link/post littering. Thanks

Shortcuts defined on one iOS device are synced across all other iOS devices with the same Apple ID.

Support for moderators …

Moderating a community dedicated to the brand Apple with more than 60k members is a hard job because emotions of members come up with the same frequency as the frequency of their device’s processors. I do this job since some months and here are my suggestions to increase support for the scapegoats (aka moderators) of a community.

20131116-101438.jpg

Feel free to DOWNLOAD this concept map in PDF file format.

Some annotations …

As long as Google doesn’t provide useful stats about actions taken on posts, moderators will still have much work by always looking at the member’s profile and trying to get more information. This is what moderators cannot do in their leisure time. So their decisions are mostly ad-hoc decisions usually not based on the individuality of the member.

Although moderators are under no obligation to explain their decisions, stats for

  • investigating spam
  • investigating link-littering
  • identifying repeated violations of rules

would help to treat members in a fair way by using individualized notifications.

  • Clearly defined community rules and stats for moderators about activities of members as well as moderators are indispensable to let moderators decide about posts in a fair manner. For new members notifications should be friendly with an added link to a comprehensive member guide like that of Andrew Harasewych, Community Member Guide.
    Andrew is the owner of the G+ community ‘Social Media Strategy’ with a great reputation.
    If stats show that the member repeatedly failed a ban maybe considered if he cannot bring forward any arguments after being notified.
  • Many moderators do their job on mobile devices. So features which are available on websites should also available within the mobile app.
    Example
    Re-categorization of posts can only be done on a desktop. The feature is neither available in the G+ app nor can it be done with mobile browsers like Safari or Chrome. Moderators have to remove the post, notify the member and he has to post again.
  • Google should provide a frame for community rules so that members are not faced with completely different looking About sections. Regarding general rules Google should automatically add a useful link to every About section of every community.
  • Moderators always should be engaged contributors and commenters. By writing comprehensive comments and contentful posts they should be a shining example for members.
  • Google has implemented an automated spam detection system to identify unusual posting patterns, duplicate, low value and thin content. This spam detection system works quite well. Any posts or shares to communities which possibly include links to sites with malware or maybe non-trusted merchants are flagged immediately, invisible to any community members but moderators.
    Another reason something would be marked as spam is because moderators previously marked it as spam. Persistent messages from the same user, identical text, stuff like that. Moderators should always report bad content in communities as spam!
    The more they report, the better the automatic spam detection will get! Google+ also works to analyze patterns and predict what types of messages are fraudulent or potentially harmful. This includes the typical spam language that we see daily, (adult, get rich quick, mail-order brides) or perhaps messages from accounts or IP addresses that previously sent reported spam messages.
    (Andrew Harasewych, Community Owner Guide)

About spam detection …

Many people ask why their posts to Google+ communities are flagged as spam by the Google+ spam filters. Google doesn’t share details about how the spam filters work (because that would make it easy for spammer to stay just on the legal side of what the filters would block and annoy us all), but we know – or at least believe we know – a few things based on observation:

  • 1 Identical or substantially similar posts shared or reshared with multiple communities are more likely to be flagged as spam, especially if they are shared/reshared within a relatively short period of time. To avoid this, I recommend never sharing similar material to more than three communities within about a two-hour period.
  • 2 Posts which contain only links or links with only a minimal amount of additional information (also known as “link litter”) appear to have a higher probability of being flagged as spam. Such posts violate the rules in many communities. As an aside, there are also strong indications that posts like that also have an extremely low click-through rate.
  • 3 Posts which are identical or similar to posts that have been removed from multiple communities for violating the communities’ rules appear to have a higher probability of being flagged as spam.

    It is extremely important to become familiar with the community rules before posting because the rules vary significantly between communities, and a pattern of violating the rules in some communities might affect your posts to other communities.

  • 4 Posts which are reshares of non-community public or private posts which were reported as spam appear to have a higher probability of being flagged as spam. Note that selecting the option for email notification when sharing non-community posts can lead people to report the posts as spam because many recipients do not appreciate the unwanted emails. You should virtually never use that option unless people have asked to be notified by email.
  • 5 Posts by individuals who have previously been identified as spammers by the spam filters have a higher probability of being flagged as spam. If you get indications that your posts are being flagged as spam, it is best to review and change your posting habits promptly. The longer you persist in the same behavior, the longer the spam filters appear to treat you as a spammer. In serious cases, it can even lead to your account being suspended or revoked.

(Source John Skeats)

Summary …

Google has to improve the support for moderators to let them keep the quality on a high level and to prevent that this great network moves into the wrong direction.
Moderators play the essential role in a concept based on communities. They cannot do their work effectively without further support by Google.

Additionally Google has to improve its mechanism to identify spam. There are still many cases where posts are not flagged but obviously spam.

Related links …

Google+

Google+ on iOS Devices

Google+ Activity Guide

Moderator Guide

Google+ Content Policy

Thanks for dropping by wherever you came from.








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