Steve Jobs agreed to Alan Kay’s saying “People who are really serious about software should make their own hardware.”.
Now it’s time to swear developers to quality.
Every year users run into new features causing a new set of problems, which in some cases we were already faced with in earlier versions.
All that glitters is not gold.
Here are just a few examples which verify that this saying is also valid for iOS. There are 18k different Android based devices (which is a nightmare for OS developers) but only a few iOS devices. So there is no good reason for severe issues on Appple’s mobile devices after seeding lots of betas.
Let me start with the most annoying bug (for me) because I live in Thailand, a country where you usually won’t see street names or house numbers.
01 Wrong positioning in MAPS after using MARKED LOCATION for the creation of a new contact
02 Unresponsive ASSISTIVE TOUCH control
03 Erratic switching from portrait into landscape mode (on iPhone 6S Plus)
04 Already updated apps are often shown as UPDATES a second time although the newer version was already installed
05 Search in APP STORE app doesn’t show the app even when its name was entered
06 Poor CLIPBOARD which still supports just one entry
07 More and more iOS APPLICATIONS which cannot be used worldwide or which are not adapted to different countries (Apple Pay, News, Siri, Health, etc)
08 Too often asking for the Apple ID PASSWORD even if 2-Step Verification is enabled
09 Just showing the last 2 digits of phone numbers in the verification dialogue of 2-STEP VERIFICATION can be annoying
10 Users are still stay in the dark about features supporting 3D TOUCH even in Apple’s built-in applications. Sometimes it works sometimes not and Apple should forbid ad in 3D Touch menus.
11 WiFi and Bluetooth switches are in the CONTROL CENTER but a switch for CELLULAR DATA is still missing
12 SETTINGS/CONTROL CENTER not configurable
13 FLASHLIGHT cannot be switched on/off without waking up the iPhone and opening Control Center
14 Restoring data for a specific app from an iCLOUD BACKUP not possible
15 Many suggestions in the actions menu for using apps via the “OPEN IN” command are nonsense
16 Focusing on iMESSAGES isn’t the right priority because 80% of the world’s smartphone users are on Android-based devices
17 Adding another 100 EMOJIS is ridiculous
18 A too strong focus on SIRI is not welcome. Do you like to sit in a bus or restaurant and bear 50 people talking to their smartphones?
19 AI includes successful understanding of human SPEECH. This is only the case for simple sentences (and a fast online connection). Believe me, we won’t see smartphones as reliable translators in the near future.
20 For me it’s ridiculous to ask Siri wether there is enough milk left in my refrigerator. HOME KIT is a feature that Apple wants us to go for.
21 PHOTOS cannot be set in an individual sort order; inconsistency in deleting a photo regarding Shared folders and Albums; photos cannot be solely saved in albums (that means they should be deleted/hidden in All Photos)
22 Notes can be password protected but this security feature is not available for PHOTOS (e.g. of a credit card)
23 iCLOUD DRIVE cannot be fully managed by the same-named app
24 MULTITASKING is still embryonic; tasks initiated by an app are immediately stopped after switching to an other app
25 SANDBOX mode increases the security and stability of a system but in case of Apple’s implementation it’s also responsible for a giant redundancy when using one file in many apps
26 REMINDERS with the Option “Repeat” are only sent once to an Apple Watch
27-99 aren’t big affairs.
… and yes, I also have battery issues.
Last but not least …
In my humble opinion Apple shouldn’t be so proud about more than 2m available apps in the App Store. There are far too many apps which might fulfill Apple’s guidelines but are of horrible quality even if users have to pay for them. In addition to this their guidelines should be revised in that developers should be bound to a more standardized UI.
This is a really big challenge for Apple’s quality control department. It’s an inevitable step to stop the uncontrolled growth. Apple is the world’s #1 in making profits so it should be a good move to extend the software quality control massively.
What did Steve Jobs tell us?
You‘ve got to start with the customer experience and work back toward the technology – not the other way around.
My device was checked by the Apple Support and all the aforementioned points are not device-specific.
Thanks for reading.