Mailing fails over WiFi

28 08 2015

Given that all settings of your mail accounts are correct it might happen that your iOS device cannot receive or send mails although it connects successfully to the Internet.

I experienced this issue today on my iPhone 4S running on iOS 8.4.1 although this update was already installed weeks ago.
The following steps solved the problem but I cannot exclude that it will return.
 

1 Go to

Settings – Privacy – Location Services – System Services

and deactivate Wi-Fi Networking.
 

Go to 

Settings – General – Reset

and tap on Reset Network Settings.

  
Mailing should work properly now. For me it worked also after re-activating Wi-Fi Networking. Strange, isn’t it?
 

Notes …
 

Wi-Fi Networking …

If Location Services is on, your device will periodically send the geo-tagged locations of nearby Wi-Fi hotspots and cell towers in an anonymous and encrypted form to Apple to augment Apple’s crowd-sourced database of Wi-Fi hotspot and cell tower locations.
 

Reset Network Settings …

Maybe the problem already can be fixed with just turning off Wi-Fi Networking. If not you must reset the network settings which means that credentials to join networks are deleted from your device’s memory. Onetime you must manually choose a Wi-Fi network and enter the credentials.

Dear Apple devs

it’s annoying to be faced with Wi-Fi issues since years. I hope we will see a *final fix* in iOS 9. If not I will ask Siri to stop working for you. She already told me “OK, maybe not.”. It’s antediluvian to periodically refill an iThing with fresh settings.

Related …


Troubleshooting


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