Remote Control with iPad

30 01 2013

There is much more sector-specific software available for computers running on Windows than on Macs.
Windows based software cannot be installed on iOS-Devices. But there are several options for using it on an iOS-Device.

You just have to connect both devices with the help of connection software which establishes a secure connection between the devices via internet.

I took a glimpse at the free app versions of these competitors:

An important criterion for fast and easy usage are the extensions to iPad’s default keyboard.




What you should expect from connection software …

  • Encryption for remote usage and file transfer
  • Support for different platforms
    (Mac, Windows, Linux, VNC + RDP Servers)
  • File transfer from and to the remote computer
  • Support for iOS dictation
  • Bluetooth keyboard support
  • A well designed keyboard for all the additional keys which are by default not available on iOS-Devices e.g. F1, Esc, Ctrl etc..
  • Optional control via Touchscreen or Mouse pointer
  • Support of combined keystrokes like or Ctrl+Alt-Del
  • Rebooting the connected computer and establishing a new connection automatically
  • Wake-On-Lan support

About the usage …
Remote-controlled working with iPad is not recommended for intense working. But it is a fast and comfortable way to control and manage tasks and to support colleagues without the need of using a laptop. It can be done from anywhere and anytime.


Auditors evaluate mainly enterprises regarding their accounting and internal auditing (risk management, corporate governance, etc.). Mostly away from the office a connection to special software products is indispensable. So iPad with its Retina display is the perfect mobile device to do the job as it more than offsets larger displays.

Summary …

The winner is TeamViewer because of

  • Zero-Configuration except fixing a password
  • Performance
  • Stability of the connection
  • Clear and customizable outline of connections
  • Overview of current connections, partners and menu for connection functionalities
  • Support for copying photos directly from the camera roll to your remote computer

Thanks for flying with
I hope you will come back soon.

Release of iOS 6.1

29 01 2013

Updated (2013-01-29 07:00 UCT +1) …
(see below)

Apple released iOS 6.1 as an OTA (Over The Air) update.
That means you can install this update by downloading it directly from your device and do not need iTunes. Go to Settings – General – Software Update and you will see the announcement screen.


Tap on ‘Update’ to start the download and installation procedure.

After finishing the download go through the following 8 steps …



Notes …

Apple provides the following informations

  • LTE support for more carriers
  • Purchase movie tickets through Fandango with Siri (US only)
  • iTunes Match subscribers can now download individual songs from iCloud
  • New button to reset Advertising Identifier

And …

On the privacy side, the update also adds an option to reset Apple’s advertising identifier option, the “non-permanent, non-personal, device identifier” feature added as part of iOS 6.


Ad Tracking
iOS 6 introduces the Advertising Identifier, a non-permanent, non-personal, device identifier, that apps will use to give you more control over advertisers’ ability to use tracking methods. You can reset a device’s Advertising Identifier at any time. And, if you choose to limit ad tracking, apps are not permitted to use the Advertising Identifier to serve you targeted ads. In the future all apps will be required to use the Advertising Identifier. However, until then you may still receive targeted ads.

Other, minor changes in iOS 6.1 include new boarding pass behavior in Apple’s Passbook software, tweaks to Safari, reworked music playback controls from the lock screen, and a back-end change in Apple’s mapping software.

All the above mentioned features are of no importance for me and I think that’s the case for many other users. So let’s see which bugs of former versions are fixed.

Sorry, Apple.

What about the WiFi problem?
What about attachments for Apple Mail?
What about …?

The WiFi problem …

is still going on.
The are more than 196.000 views on this topic at Apple Support Communities.
iOS 6.0.1 already should fix the problem!

Toggled Airplane Mode off and on
Reset Network Connections
Reset All Settings
Factory Reset Iphone
Unable to connect to work wifi, but Mac and Ipads connect flawlessly.
I am able to connect to my home wifi after I disabled all security on my network.
Anything else I can do to get my iphone issue resolved (besides praying?)?

Pray harder!
Il Neuro Nerd

Rock Lady
APPLE Why do we have to lower our router security to allow IOS6 to connect?
Please step up, take responsibility and clean up the mess you’ve created.
Let us rollback to Ios5 until you get this sorted or put out an update for IOS6 that covers the iPad2.
Apple Test your updates before you push them onto us.

These comments are subjective but the intention seems to be clear.
As I have the same WiFi problem with my iPhone 4S using an Apple Airport Extreme router in the office let me check it out tomorrow. I hope the bug is fixed.

Updated (07:00 UCT +1) …

Here is the result after checking out the WiFi issue with iOS 6.1. The bug seems to be fixed. The WiFi connection works but only with these settings (Settings – WiFi – your network):


Thanks for reading my blog.
The feed for bloggers are an increasing number of readers.
So please comment on this article or share it with your friends.

iCloud Backup fails

28 01 2013

The last backup could not be completed.

This message may occur if you back up your iOS-Device on iCloud.
It’s unrewarding like many other error messages shown on any devices.

I get this message every time I delete the last iCloud backup for my iPad or iPhone going to Settings – iCloud – Storage + Backup – Manage Storage – (device name) – Backup options: Delete Backup
It never occurred on any later incremental backup regardless of whether it was started manually or automatically.

At the time you cannot find any support document on Apple’s support website explicitly mentioning this error message.

Apple iCloud: Troubleshooting creating backups

Apple never publishes support documents about not fully investigated issues.

For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available.

So it is not fully investigated and there are many potential reasons for failing backups.
If the involved hard- and software works normally and there is enough free space in iCloud it’s usually a problem of accessing one or more files on the device or on Apple’s servers.

As iCloud backup is an incremental backup access problems are rather likely especially for temporary files created by iOS apps. This problem is well-known also on Windows PCs (Office leaves a temporary beginning with ~).

An incremental backup is one that provides a backup of files that have changed or are new since the last incremental backup; it is one that backs up only the data that changed since the last backup. When a full recovery is needed the restoration process would need the last full backup plus all the incremental backups until the point-in-time of the restoration. Incremental backups consume minimum storage space and are quicker to perform than differential backups.

A test from Jan, 2013 …

The test environment

  • Backup of data of all apps configured
  • iPad and iPhone both connected to power supply
  • Backup size: iPhone 1.9 GB / iPad 2.7 GB
  • Backup started simultaneously on both devices

The results …


On both devices the error message was displayed.
After repeating ‘Back Up Now’ the error was still displayed on both devices.
After rebooting both devices and repeating both backups one after another both backups were completed successfully.

While backing up iPhone showed a reminder, got 2 new mails and one phone call.
Nevertheless the backup was completed successfully.

Solutions from forums around the world …

  • Do not include data stored in the Camera Roll
    Settings – iCloud – Storage + Backup – Manage Storage – (device name) – Backup options – switch the slider to off
  • Restore the device from an iTunes backup and start the iCloud backup
  • Exclude data of ALL apps and back up
    Add data of apps back one by one and back up manually to find out the offending app
    This process may last until Apple presents its new device!

Best practice …

Do not believe all these statements in the forums.
They are all not really verified and based on special prerequisites and therefore not necessarily valid.

I start a manual backup every month since the release of iOS 5 after deleting the backup via Settings – iCloud – Storage + Backup – Manage Storage – (device name) – Backup options: Delete Backup. The following procedure works since more than one year.

Reboot the device and start a backup manually while the device is connected to the power supply and locked. If the backup fails repeat it. If it fails one more time repeat it.
Don’t worry. Retaking a backup will only last some minutes unless there is already stored data of former attempts.

When you back up the device shows an estimated time to finish.
You should know that these minutes are measured in DAMs (Dynamical Apple Minutes).
An Apple Minute may last an old fashioned minute or two or just 30 seconds.

Attachments …

Reducing space of backups

  • Settings – iCloud – Storage + Backup – Manage Storage – (device name) – Backup options: Exclude data of apps you do not need any longer.
  • Settings – iCloud – Storage + Backup – Manage Storage – (device name) – Backup options: Delete Backup
    Current backup sizes: iPhone 1.6 GB/iPad 3.2 GB
    Backup sizes after deletion: iPhone 1.2 GB/iPad 2.5 GB
    Deleting the complete backup for my 2 devices saved 1.1 GB

Rebooting an iOS-Device

Press Sleep/Wake button and Home button simultaneously.
Keep holding the buttons until the Apple logo appears.
Release the buttons.


27 01 2013

If you use the password keeper app 1Password you can immediately open this app from within Safari by entering a command in the address field of Safari.
To improve the usability of entering the command first define a shortcut.

A shortcut on iOS devices are some letters or numbers which expand into a word or phrase as you type it.
Shortcuts are often used to expand some characters to the complete E-Mail address.
For example:
Define aid as a shortcut and as the phrase. If you then type aid anywhere on your device it’s expanded to the E-Mail address.

Go to Settings – General – Keyboard – Shortcuts.
Tap on ‘+’ and enter
for the phrase and pp for the shortcut (or any other shortcut).

Go to Settings – Safari and make sure that Javascript is enabled.


Open a website in Safari.
Go to the field which contains the website’s address. Tap on the Cross to remove the content and enter your shortcut pp and tap on Go.


1Password opens and displays the website with its own integrated browser.
In the app you can now define a new login for this website with its credentials.

Problems with shortcuts …


When typing a shortcut you have to tap on the space bar to expand it.
If you use a shortcut in an input field e.g. 1Password’s field ‘username’ within the ‘Login’ category the app transmits the entire content of this field to the website including the following space character (blank) added by using the space bar.
Apple’s website for example then informs you about wrong credentials due to the following blank. You can only see where the problem is if you mark the whole input field. The marker shows you the additional blank and you have to manually delete it.
This is definitely not user friendly as most of the usernames today are E-Mail addresses and shortcuts are used to automatically fill in these addresses.

1Password and some website developers should fix this like Microsoft did it many years ago with input fields in Microsoft Access forms. They stripped off all following blanks as it makes no sense to save them.

Printing from iOS-Devices

25 01 2013

When people are evaluating mobile printing solutions, one of the options is to buy a new printer.

If you already use a printer (even if it’s not AirPrint capable) it cannot receive print jobs from your iOS device. FingerPrint by Collobos addresses this problem.

The application finds your printers automatically and makes them available to your iOS devices.

How to …
Consider a network with an attached printer and an iOS-Device in the same network. Install FingerPrint on a Mac or PC connected to this network.
For your iOS-Device no further action is needed that means no special app has to be installed.
FingerPrint finds all network attached printers automatically and they can be selected on the iOS-Device the SELECT PRINTER dialog of every app which supports printing.

This image shows the situation after selecting ‘Open On My PC’ in the printer dialog of the iOS app (e.g. printing from Apple’s presentation app Keynote).


Open On My PC …
Whenever an app features the PRINT button you can choose any of your printers attached to the same network.
‘Open On My PC’ will open a document stored on your iOS-Device with the appropriate app on your Mac or Windows PC.

Virtual Printer …
Normally we think of printing as sending a document to paper. With Virtual Printers FingerPrint can send documents to locations e.g. Dropbox.
To do this a new virtual printer has to be defined just by setting the property ‘Folder’ to the location of a synced Dropbox folder on your desktop computer. The virtual printer is then available in all iOS apps by tapping on PRINT and selecting this virtual printer. The document then is saved to the specified folder and synced with the cloud storage via Dropbox client application. This is very useful for apps which do not support your special cloud provider.

iWork …
iWork cannot directly save to Dropbox because Apple only supports WebDAV access which at the time is not available for Dropbox.
As an alternative use iDriveSync (7GB free) which supports WebDAV and even a client for Macs and PCs is available.


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